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    Banking Solutions

    We understand banking

    Our 24/7 chatbots and conversational AI solutions are specifically trained to meet the needs of banks — delivering more accurate answers to your customers’ questions.

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    Meaningful Answers

    Trained for Banks

    Since our chatbots have been extensively (pre)trained with comprehensive banking data, they simply deliver better answers. By extending the knowledge base with your own data, your bank-specific use cases can be optimally implemented.

     

    Brand Personality

    To reliably communicate your unique brand to customers, our chatbots embody individual brand personalities. This allows you to create consistent customer communication with a distinctly personal touch.

      

    Service Memory

    Integrated into a secure customer portal, the banking bot remembers customer-specific questions and past service interactions. This enables better service, fosters customer loyalty, and opens up entirely new use cases for your bank.

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    Loyalty & Efficiency

    24/7 Availability: Thanks to its extensive knowledge base, the banking bot can handle a wide range of customer inquiries around the clock — reducing your accessibility costs.

     

    Language Expert: Have customers from different language regions? No problem — your banking bot understands and speaks all major languages worldwide!

     

    Higher Customer Satisfaction: With quick, helpful responses and optimized First Contact Resolution, you increase customer satisfaction while reducing costs.

     

    No Waiting Times: Customer satisfaction is further enhanced as service wait times drop to near zero — even during peak periods like the year-end rush!

     

    Easy Integration: The banking bot integrates seamlessly into your existing IT landscape, website, or app.

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    Here’s how it works:

    The integration of our chatbot couldn’t be easier:

     

    Get in Touch: Arrange a no-obligation initial consultation by phone: +49 (0)221 77 268 261

      

    Specification: Together, we define your specific requirements in terms of use case, knowledge base, and brand personality.

     

    Configuration: We train your banking bot to meet your specific needs. For this, we require materials such as FAQs, product information, call scripts, terms and conditions, etc.

     

    Implementation: Our team supports you or your agency in integrating the banking bot API into your system.

     

    In addition, we support you during live operation and in the ongoing optimization process.

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    PARTNERS AND CUSTOMERS

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