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    Tailored AI communication with personality and contextual understanding

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    Ella Conversational AI

    Conversational AI

    Made in Switzerland for the whole World

     

    Our platform combines technological stability with flexibility, delivering precise and scalable dialogue solutions between organisations and their audiences.

     

    It is designed to adapt to diverse requirements, integrate seamlessly with existing systems, and support a wide range of communication needs, from customer service to internal knowledge sharing.

     

    With a modular structure and future-ready infrastructure, it offers the reliability that organisations rely on while remaining flexible enough to evolve with new demands.

    Ella’s History in Brief

    Originating from a research initiative, Ella has evolved over five years from a specialised team into a leading provider of AI-based persona communication.

    Today, we combine scientific expertise with practical implementation to create systems that understand context, deliver a personal touch, and can be deployed at scale within organisations.

    Our approach brings together in-depth research, technological excellence, and market-driven development to deliver sustainable solutions for communication between organisations and their audiences.

    Understanding language, shaping personality

    Our generative text AI is the result of years of research, creating linguistically consistent, values-based, and ethically designed AI personas.

     

    It combines deep language understanding with the ability to express character traits and values with precision. This foundation enables systems that deliver trustworthy digital communication, represent unique brand identities, and build lasting connections between organisations and their audiences.

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    Versatile applications

    Whether as digital assistants, brand ambassadors, learning companions, or in content production, our solutions unlock their potential wherever dialog-driven interaction is needed.

    They support processes in customer service, assist learners, convey brand values, and generate content for a wide range of media formats.

    With high adaptability, the systems can be integrated into a variety of industries, delivering scalable, consistent communication across all channels.

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    Founded

    2018

    Headquarters

    Zug, Switzerland

    Founders and employees

    Michael Keusgen and more than 20 dedicated experts

    Business Idea

    Development of a Conversational AI platform enabling AI solutions with personality and long-term memory.

    Ella Media AG

    Michael Keusgen
    CEO

    Founder of ella Media AG, Michael Keusgen is an investor and serial entrepreneur with a focus on media technology. After training as a TV producer, he studied Chinese and Geography at the University of London (SOAS). Via positions at the BBC, WTN and ABC News, Michael Keusgen returned to Germany, worked as a film and TV producer and founded several companies, including AZ Media, based in Cologne.

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