Available 24/7, adaptive, and brand-aligned — our Persona AI chatbots create real value in customer interactions.
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Personalized interactions: With integrated long-term memory, our Persona AI chatbots recognize returning users, recall past conversations, and adapt their responses precisely to individual preferences and contexts.
Consistent answers: They respond in a situationally aware manner, build personal connections, and deliver consistent information that fosters trust and strengthens customer relationships over time.
24/7 Availability: Our chatbots operate 24/7, relieving your teams of routine inquiries so they can focus on more complex customer needs.
Savings: This lowers costs, increases productivity, and ensures consistently high service quality — available at all times and easily scalable, even during peak periods.
Persona AI chatbots are built on a unique conversational framework that supports brand-aligned communication and personalized multi-session dialogues.
They remember past interactions, tailor responses to each user, and clearly stand apart from conventional AI chatbots through their personality.
Whether on websites, in customer portals, or integrated into your CRM, they deliver personalized answers, streamline processes, and seamlessly connect with existing service workflows.
The solutions are flexible, adaptable, and grow alongside your business needs.
Persona AI chatbots are precisely adapted to your processes and requirements — from knowledge modeling and API integration to ongoing optimization.
The setup of a Persona AI chatbot is clearly structured:
Together, we define your objectives, shape the chatbot’s brand personality, and integrate it into your IT environment
On request, they can handle complex automations, enabling the chatbot not only to inform but also to initiate actions.
After launch, we provide ongoing support with maintenance and continuous updates, ensuring the solution evolves with your needs.
Contact us:
Germany: +49 30 233 20 80 50
Switzerland: +41 41 544 36 44
How It Works
Persona AI chatbots are revolutionizing customer service by providing instant, personalized support around the clock. With their ability to remember previous interactions and user preferences, they handle inquiries efficiently and build genuine customer relationships.
Example Use Case
At a German energy provider, a Persona AI chatbot advises customers on individual product inquiries or billing questions. In addition, it provides real-time status updates on contract changes or orders.
Persona AI chatbots can even offer personalized energy-saving tips based on the customer’s specific situation and preferences, remembering past inquiries and tailoring responses accordingly.
This ensures fast, consistent, and truly helpful support, improves customer satisfaction, and reduces the workload on your support hotline.
Contact us:
Germany: +49 30 233 20 80 50
Switzerland: +41 41 544 36 44
How It Works
Our Persona AI chatbots make unstructured knowledge from various company sources available in a conversational format. Ask questions just as you would ask a colleague when you want to know something.
Instead of repeatedly recreating existing know-how in different places, you make existing knowledge accessible to all employees. This boosts productivity and decision-making through instant answers and detailed information.
Example Use Case
In a manufacturing company, engineers can use a Persona AI chatbot to quickly access product documentation, design guidelines, and other project specifications.
For example, if an engineer needs information on the tolerances of a specific machine part, the chatbot can instantly retrieve the relevant documentation and previous project notes, delivering a comprehensive answer. This shortens research time, ensures precise, well-founded decisions, accelerates project timelines, and increases overall efficiency.
Contact us:
Germany: +49 30 233 20 80 50
Switzerland: +41 41 544 36 44
How It Works
Our Persona AI chatbots are designed to reflect the unique style and tone of your brand. This creates a consistent brand experience across all channels and builds compelling customer communication.
By using induced personalities, our Persona AI chatbots can embody your brand’s identity, ensuring every interaction is memorable and aligned with your values. They can be used across all digital channels or even at the point of sale in your retail space.
Example Use Case
Imagine you have a strong brand persona that represents your product specifically to a young target audience.
To achieve this, your Persona AI chatbot is trained on your dedicated brand values and adopts, for example, a playful and friendly personality. In a cheerful tone and engaging language, it chats with your young customers and their parents.
It provides detailed information about your product in a casual manner, enriched with playful interactions and proactive follow-up questions.
The personality not only ensures that the information is effectively conveyed but also strengthens the brand’s connection with its audience through the style of dialogue.
Contact us:
Germany: +49 30 233 20 80 50
Switzerland: +41 41 544 36 44
How It Works
Our Persona AI chatbots transform the static FAQs on your website into dynamic, engaging, and interactive dialogues. By delivering personalized answers in your brand’s style, they not only provide precise information but also make the process enjoyable and helpful for your users.
Example Use Case
For an insurance company, the additional Persona AI chatbot on the website creates a low-threshold entry point to the extensive FAQ content.
Instead of browsing through long lists of questions, customers can simply ask the Persona AI chatbot about insurance details, claims processes, or other topics.
For example, if a customer wants to know how to file a claim, the Persona AI chatbot provides a helpful step-by-step guide based on existing unstructured data.
If desired, our Persona AI chatbot can even take it a step further by proactively asking your customers about their expectations—gathering valuable insights on how to continuously improve your service, fully automated and secure.
