Optimize your practice workflows
Automated patient communication, online appointment booking, and digital vaccination counseling – all from a single source. Relieve your medical assistants (MFA) and provide your patients with first-class service through the support of our multilingual chat and voice bots.
Medical On-Call Service & Poison Control Center
Whether it’s an emergency or a case of poisoning, the bot instantly delivers what matters most: the on-call doctor, crucial first-aid measures, and the poison control hotline.
Sick Notes & Repeat Prescriptions
Patients can easily and quickly request sick notes or repeat prescriptions. The requests are forwarded directly to your medical assistants (MFA).
Medication Review & Pre-Check
The AMTS tool automatically analyzes the interaction potential in the individual medication plan when accessing the patient record.
Digital & Personalized Vaccination Counseling
Comprehensive advice on standard, travel, and booster vaccinations based on current recommendations.
Address Service for Patients
On request, the bot provides addresses of other specialist groups in alphabetical order, such as speech therapists, therapists, pharmacies, and specialists within a defined radius.
Online Appointment Scheduling
Patients can book acute, preventive, lab, or diagnostic appointments directly in your practice management system – anytime and digitally.
Patient Management & Recall Service
Our solution automatically reminds your patients of their appointments and provides the necessary forms digitally before their visit to the practice.
Efficiency Increase
Ella can reduce personally answered phone calls by 70% and routine tasks in practices by 30%.
Higher Productivity & Utilization
By saving time on anamnesis and data processing, medical assistants can welcome more patients, and doctors can treat more patients per hour. Medical assistants are relieved of administrative tasks and can focus on patient-centered activities.
Multilingual Support
We offer your patients the opportunity to communicate in their native language.
Sick notes are recorded by the bot and automatically forwarded to the medical assistants (MFA).
Consultations are offered on primary immunizations, routine vaccinations, booster shots, as well as travel vaccinations based on current medical recommendations.
In addition, the bot can assist with questions concerning special groups of people, such as pregnant women, seniors, immunocompromised individuals, or in the context of occupational health vaccination advice.
The bot is connected to your PVS calendar and enables easy appointment booking for your patients.
