Studio · Live Made in Zug · EU-hosted

AI for brands,
content and
the life in between.

The custom AI studio by Ella Media. Voice agents, companion apps and content, from strategy to live operation. 8 years of platform, 6 sectors, 20+ languages.

ella.lifestyle.studio · live
[INIT] ella.lifestyle.studio() [OK] Connected · Zug, CH [OK] 12 active builds · 6 sectors   build voice-agent --client="north-american-sports-league" [GEN] Persona: data-driven analyst [GEN] API: Popedia Commercial v2 [OK] Deployed · live
VoiceChat Companion AppsWorkflow AI RAGMultilingual Long-Term MemoryEU-Hosting
20+Projects
6Sectors
20+Languages
100%EU-hosted
since 2016Platform
/ Built on best-in-class infrastructure
◆ Anthropic ◆ OpenAI ◆ Twilio ◆ ElevenLabs ◆ Letter ◆ AWS Frankfurt
/ Manifesto

We build AI
that really
ships.

No demos that die in the backlog. No hype cycles. No generic chatbots that stall on the second question. We build empathetic, integrated, regulation-compliant AI, backed by 8 years of platform experience.

.01
Empathy as engineering. Brand voice, personality, long-term memory. Built into the architecture, not bolted on as marketing.
.02
Compliance as home advantage. EU-hosted, GDPR by design, AI-Act-ready. What is a hurdle for US providers is standard here.
.03
Healthcare DNA. If you can build it for pharmacies and clinics, you can build it for any brand. Pharmaceutical accuracy + brand voice.
.04
Multi-provider, not vendor lock-in. We orchestrate across providers: Anthropic, OpenAI, ElevenLabs, plus our own persona layer. You stay independent.
📷
/ Studio Atmosphere
Whiteboard with an AI architecture sketch, a detail from the workbench. Medium close-up, warm light, documentary. Not staged.

“Software ownership is temporary. Brand voice stays.

/ Selected Work

Five cases.
What we build, runs.

Selected projects from our current portfolio. The live animations show typical moments of use. Hover over any card for a detail.

14:235G
Trading Dashboard
● Live
847Picks
+12%Hit Rate
23Active
$4.2MVol.
Live
001 · Sport · B2B

Popedia
Player Trading Bot

AI-powered trading system for one of the largest sports leagues in North America. Connected to the Popedia Commercial API. Daily assessments, recommendations and trades.

→ API on v2, optimisation ongoing
14:235G
Admin · Starbook
Voice Note
/ Recording · 0:24
002 · Health · B2B

Starbook
Admin Panel

Concept · Q2/2026
/ Why Ella

“Healthcare DNA + brand voice + EU hosting, no one else on the market brings all three together.”

Studio Manifesto · 2026

6 → 6 Weeks → days in production

FinTech onboarding video, AI-generated. 90 seconds, delivered in under a week.

14:23●●●
72
BPM
8.4k
Steps
7h
Sleep
004 · Wellbeing · B2C

Wellness
Companion

iOS & Android · Long-Term-Memory
12 Languages · Nutrition Chat

RAG-based knowledge chat agent. 4 months time-to-market.

14:235G
Onboarding
Step 2 / 5
/ AI-generated · 90s
005 · FinTech · Content

Onboarding
AI Video

Native iOS · fully AI-generated
/ Capabilities

What we build,
in detail.

Six core disciplines. Each with its own technical depth and matching stack.

.01, Core competence

Voice & Phone Agents

Autonomous phone assistants that hold natural conversations. Call handling, triage, appointments and orders, handover to the team when needed. Multilingual, 24/7, with brand voice.

stack · Twilio · ElevenLabs · Letter Persona · multi-LLM orchestration
.02

Chat & Messenger Agents

Conversational AI on web, WhatsApp, Instagram and Slack. RAG-ready (your own knowledge), context-aware, with brand voice. Lead qualification, support and advice.

stack · RAG pipeline · vector DB · WhatsApp Business API · Letter Persona
.03

AI-Native Apps

Apps with AI logic at the core, not as a feature add-on. Long-term memory, multimodal input, context-aware personalisation. iOS, Android, web.

stack · React Native / Swift / Kotlin · Server-Side LLM · Vector Memory
.04

Workflow & Process AI

Agentic workflows that make decisions and complete tasks autonomously. Lead routing, document processing, automated reports.

stack · MCP · n8n · custom Agents · CRM integrations (HubSpot, Salesforce)
.05

AI Content Production

Generative videos, ad spots, onboarding materials and social content. Produced faster than the traditional route, with a personality that fits the brand. Scalable.

stack · Sora / Runway · ElevenLabs · custom video pipelines
.06

AI Strategy & Experience

Where does AI create value? How should it feel? Strategy and UX developed together, from discovery through personality design to roll-out.

stack · Workshops · Prototyping · Brand-Voice-Frameworks · Change Management
/ Tech Stack

Best-in-class,
from one place.

We do not lock you into a single provider, we orchestrate. You get the best model for each use case, ready to swap out the moment a better one comes along.

Our platform stack 2026

Ella orchestrates multi-provider AI through its own persona layer, “Letter”. Instead of a vendor lock-in, you get a platform that picks the most suitable model for each use case.

/ LLMsAnthropic ClaudePrimary for complex conversation
/ LLMsOpenAI GPT-5.5Fallback & special tasks
/ VoiceElevenLabsTTS, voice cloning, multilingual
/ PhoneTwilioSIP, CardLink, international routing
/ PersonaLetter (Ella's own)Brand-voice layer, long-term memory
/ HostingAWS Frankfurt100% EU, GDPR-compliant
/ Vectorpgvector / PineconeRAG pipelines, knowledge base
/ VideoSora · RunwayAI Content Production
/ Three Worlds

One platform,
three focus areas.

.01, Content

Brands
that speak.

AI-generated videos, ad spots and brand voices, produced faster than the traditional route, with a personality that fits the brand.

→ FinTech onboarding · 6 weeks → 6 days
.02, Retail

Advice at the shelf.
And before it.

Voice and chat agents for brick-and-mortar retail and online. Helpful advice, pre-ordering and cross-selling.

→ Pilot with REWE in preparation
.03, Wellbeing

Companionship
in everyday life.

Wellness, nutrition and sports apps with AI personas. Context-aware, multilingual, with long-term memory.

→ Popedia · Wellness · Nutrition · Starbook
/ People

The studio
behind Ella Lifestyle.

Four disciplines, one studio. Each with their own focus, strategy, design, engineering, customer success.

📷
/ Marie
Headshot Marie · studio backdrop
/ Strategy & Product

Marie Ruppert

Strategy, customer development, association relationships. Owns the bridge between the market and the studio.

📷
/ Lilly
Headshot Lilly · studio backdrop
/ Design & Experience

Lilly Zumholte

AI experience design, brand-voice frameworks, UX. Turns AI into an experience.

📷
/ Bene
Headshot Bene · studio backdrop
/ Engineering

Benedikt Scherer

Voice architecture, multi-tenant platform, self-service wizard. Makes sure it runs.

📷
/ Tyler
Headshot Tyler · studio backdrop
/ AI & Integrations

Tyler

RAG pipelines, prompt engineering, API integrations. Connects the models to your systems.

/ Process

How a project
runs with Ella.

Four phases, clear timelines, clear pricing. We build AI that really ships.

.01

Discovery

Market, processes, target groups. Clear scope.

2 weeks
.02

Design & Prototype

AI experience design plus functional prototype.

4 weeks
.03

Build & Launch

EU infrastructure, GDPR-compliant, scalable.

6–10 weeks
.04

Operate & Grow

Optimisation, monitoring, new features.

ongoing
/ Insights

What is on
our mind right now.

Notes from the studio, on market trends, stack decisions and what we learn from projects.

/ Article Cover
Abstract data visualisation in chrome+blue
04/2026 · Compliance

EU AI Act from August 2026: what changes for Voice-AI.

An overview of the new high-risk requirements and how we have prepared the platform.

→ Read
/ Article Cover
Technical sketch · RAG pipeline
03/2026 · Engineering

Multi-provider orchestration via MCP, an architecture note.

Why we do not rely on a single LLM provider and how our persona layer solves it.

→ Read
/ Article Cover
Workshop photo · whiteboard with sketches
02/2026 · Strategy

When healthcare AI meets lifestyle brands, three cross-over insights.

What pharmacy software and wellness apps have in common, and why that is good news for brands.

→ Read
/ Pricing

Transparent
investment framework.

Pricing is always project-specific. Binding offer within 5 working days after discovery.

, Investment framework Lifestyle

Pilot or full project.

We build modular custom AI. You pay for what you get, no licensing traps, no surprises.

Discovery phase2 weeks, fixed price
Pilot projectsfrom €25,000
Full implementations€60–150,000
Operate & Growmonthly retainer
/ FAQ

What we are often
asked before the first call.

Why Ella and not a Berlin or US studio?
8 years of platform experience, healthcare DNA (regulation-compliant empathetic AI), 100% EU hosting (no data transfer risk), our own persona layer. We are a Swiss studio, not agency-hoppers.
Which models do you build on?
Multi-provider, Anthropic Claude (primary), OpenAI GPT (secondary), ElevenLabs for voice. Orchestrated through our own persona layer “Letter”. No vendor lock-in.
How fast is a project live?
Discovery 2 weeks, prototype 4 weeks, build & launch 6–10 weeks. In total 12–16 weeks from kick-off to live, depending on complexity. Pilot setups often faster.
Can we train the AI on our brand?
Yes, that is our core product. Brand-voice frameworks, personality designs, long-term memory. We do not build generic chatbots, we build brand voices.
What happens to our data?
100% EU hosting (AWS Frankfurt), GDPR by design, data processing agreement template, full auditability. Data does not leave the EU. AI-Act-ready from August 2026.
Do you also do maintenance & support?
Yes, “Operate & Grow” is phase 4 of our standard process. Monthly retainer with SLA, performance reviews and new features. We do not build and walk away, we stay.
/ Let's build

You have a process.
We turn it into AI.

Whether it is a voice agent, AI app, content production or workflow automation, tell us what you have in mind. First conversation, no obligation, 30 minutes.